I was charged but did not receive an order confirmation. What should I do?Updated a day ago
That is not normal, and we’ll check it very quickly.
Email us at or call us at with the email address used at checkout, the approximate order time, and any payment confirmation available. We’ll review the situation and help confirm whether an order was created.
Please do not place a second order until we’ve reviewed it with you, unless you are comfortable potentially creating a duplicate order.