Who pays return shipping and how are refunds issued?Updated a day ago

Return shipping depends on the reason for the return.

If we are responsible for the return, such as a wrong product or damaged product, we’ll send you a return shipping label and instructions.

If you are responsible for the return, such as ordering the wrong product or no longer wanting it, you can send the product back at your own cost or use a return shipping label from us, with the cost deducted from your refund.

Once we receive and inspect the return, we’ll confirm whether the refund is approved. If approved, the refund is issued to the original payment method within 5 business days. Your bank or credit card company may need additional time to process and post the refund.

If more than 10 business days have passed since we approved your return, contact us at .

Full details are available in our Return / Refund Policy.